Privacy policy

Last updated: October 3, 2025

At Saja.bel, your trust means everything to us. We keep your personal details safe and only collect the information we need to process your order, provide great service, and make your shopping experience seamless.

This Privacy Policy explains how we collect, use, and share your information when you visit our website or make a purchase. Because our store runs on Shopify, some of your information will also be processed by Shopify in order to provide secure payments, order processing, and store features.

Personal Information We Collect

We may collect the following information when you shop with us or interact with our site:

  • Contact details: name, shipping/billing address, phone, email.
  • Payment details: credit/debit card info (processed securely via Shopify — we don’t see your full card details).
  • Order details: products purchased, returns, or exchanges.
  • Device & usage info: IP address, browser, and how you use our site (via cookies).

How We Use Your Information

We use your personal information to:

  • Process and ship your orders
  • Communicate with you about your purchase
  • Send updates, promotions, or new product launches (only if you opt in)
  • Improve our store experience
  • Protect against fraud or suspicious activity

Sharing Your Information

We share your data only where necessary:

  • With Shopify, which powers our store and securely handles checkout and payment.
  • With service providers like couriers (NZ Post) for shipping and delivery.
  • If required by law or to prevent fraud.

We never sell your personal information.

Cookies

Like most websites, we use cookies to help our site run smoothly and to understand how customers use it. You can disable cookies in your browser, but it may affect site functionality.

Your Rights

Depending on where you live, you may have rights to access, update, or delete your personal information. You can contact us any time if you’d like us to review or update your details.

Data Security & Retention

We take security seriously. Shopify protects your information using encryption and other safeguards. We’ll keep your data only as long as needed for business or legal reasons (e.g., tax records).

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please reach out:

📧 hey@sajabel.co.nz
📍 Saja.bel, 13 Helston Road, Johnsonville, Wellington, NZ